Shipping policy

Shipping & Delivery

At BelleThread, we are committed to delivering your fashion essentials—from stylish Tops and Dresses to comfortable Bottoms, Outerwear, and Swimwear—safely and efficiently. Please review our shipping policy below for details on how we handle your order.

Processing Time

All orders are processed within 1-3 business days (Monday through Friday, excluding public holidays) after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched from our warehouse.

Shipping Method & Destinations

We currently offer Standard Shipping to most international destinations. Shipping rates are calculated at checkout based on your delivery address and order weight. Please note that we do not offer free shipping at this time.

Delivery times for Standard Shipping typically range from 7 to 21 business days after dispatch, depending on the destination and local customs processing. These are estimates and not guaranteed delivery dates.

Shipping Costs & Taxes

The shipping cost for your order will be displayed clearly during checkout before you complete your purchase. Customers are responsible for any applicable customs duties, import taxes, or fees levied by the destination country. BelleThread has no control over these charges and cannot predict their amount.

Order Tracking

Once your order is shipped, you will receive an email containing your tracking number and a link to monitor your package's journey. If you have not received tracking information within 5 business days after placing your order, please contact us at [email protected].

Address Accuracy

Please ensure your shipping address is complete and accurate at the time of order placement. BelleThread is not responsible for packages lost or delayed due to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an address error, reshipping fees will apply.

Delivery Issues

While most deliveries are completed smoothly, occasional delays can occur due to carrier processing, weather, or customs inspections. If your tracking information shows no movement for an extended period (e.g., over 10 business days), please reach out to our support team at [email protected] for assistance.

Contact Us

For any questions regarding our shipping policy or your order's status, please do not hesitate to email our customer support team at [email protected]. We are here to help.