Tracking order

Thank you for shopping with BelleThread! We are committed to keeping you informed about the status of your order every step of the way. Once your order is processed and shipped, you can easily track its journey to your doorstep.

How to Track Your Order

You do not need an account to track your order. Simply follow these steps:

  1. Locate Your Tracking Information: After your order ships, you will receive a shipping confirmation email sent to the email address provided during checkout. This email will contain your unique tracking number and a link to the carrier's website.
  2. Use the Tracking Number: You can enter this tracking number directly on the shipping carrier's website (e.g., USPS, FedEx, DHL, etc.) to get the latest delivery updates.
  3. Use a Universal Tracking Service: For a convenient overview, especially for international shipments that may involve multiple carriers, we recommend using a reliable third-party tracking platform.

Recommended Tracking Service

We suggest using 17Track, a widely-used and trusted global package tracking platform. It supports over 1,000 carriers worldwide.

How to use 17Track:

  • Visit the 17Track website.
  • Paste or type your tracking number into the main search box.
  • Click "Track" to view detailed information about your package's current location and status history.

Other reliable services include PackageRadar or AfterShip.

What Your Tracking Status Means

  • Label Created: The shipping label has been prepared, but the package has not yet been handed to the carrier.
  • In Transit: Your package is on its way through the carrier's network.
  • Out for Delivery: The package is on the delivery vehicle and will be delivered to your address that day.
  • Delivered: The package has been delivered to the specified address.

Please note that carrier scans may sometimes be delayed by 24-48 hours. If your tracking information has not updated for several days after receiving the tracking number, this is usually normal.

Need Further Assistance?

If you encounter any issues with tracking, your tracking number is not recognized, or the status shows "Delivered" but you have not received your package, please contact our customer support team. We are here to help!

Email us at: [email protected]. Please include your order number and tracking number for faster assistance.