Terms of service
Welcome to BelleThread. These Terms of Service govern your access to and use of the BelleThread website and services, including the purchase of products such as Tops, Dresses, Bottoms, Outerwear, and Swimwear. By accessing or using our site, you agree to be bound by these Terms.
User Agreement
By using the BelleThread website, you represent that you are of legal age to form a binding contract in your jurisdiction. You agree to use the site only for lawful purposes and in accordance with these Terms. You are responsible for providing accurate and current information related to your orders and account. Any breach of these Terms may result in termination of your access to our services.
All purchases are subject to product availability. We reserve the right to limit quantities, discontinue products, or correct errors in pricing or product information without prior notice.
Limitation of Liability
To the fullest extent permitted by applicable law, BelleThread, its affiliates, officers, directors, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the site or the purchase of our products, including but not limited to damages for loss of profits, data, or other intangible losses.
Our total liability for any claim arising under these Terms shall not exceed the amount you paid for the product(s) giving rise to the claim. This limitation applies regardless of the legal theory of the claim.
Intellectual Property Protection
All content on the BelleThread site, including text, graphics, logos, images, software, and the overall design, is the property of BelleThread or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any material from the site without our express written permission. The BelleThread name and all related logos are trademarks of BelleThread and may not be used without prior authorization.
Refund & Return Policy
We strive for your complete satisfaction. If you are not satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or exchange. Items must be unworn, unwashed, in their original packaging with all tags attached.
Final sale items, including but not limited to certain clearance or promotional merchandise, are not eligible for return or refund. Return shipping costs are the responsibility of the customer, unless the return is due to our error or a defective product.
To initiate a return, please contact our customer service team at [email protected] with your order details. Refunds will be processed to the original payment method within 10-14 business days after we receive the returned item.
Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law provisions.